Forget Basic Personalization, Become Hyper Personalized
Traditional personalization includes advertising a customer’s name, location or purchase history however with on-site hyper personalization, you can take it one step further to consider browsing, purchasing and other real-time behavioral data to hone in on customer wants and needs. These acute observations create individualized experiences for customers who are on the lookout for user-friendly, secure and personalized shopping experiences.
For VIP customers who would enjoy an elevated and tailor made shopping experience, a sales representative can pass along their business card with a personal QR code printed on. Customers often need time to mull over their options before completing the purchase. When they are ready to commit, they can scan the QR code to directly connect with the salesperson on WhatsApp and let them know of their final decision.
Incorporate Various Payment Options
Give your customers more control and freedom in their mobile commerce transaction methods. For customers, imBee features in-app QR coded payment links that easily allows them to make credit card payments just by scanning a QR code in their WhatsApp conversation with a seller.
Shopify can send out email reminders to customers whenever a customer has abandoned their cart and help to recover checkouts, a simple pop-up like this can reinforce the sales process and recapture customer interests. For merchants, they can integrate the Shopify checkout service with imBee to accept orders and accelerate payments.