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Get Started with the Best Suited Plan

We offer different solutions and support plans that best fit your business needs.

Solution Plans

Essential

The best choice for small companies, suitable for merchants and online shops that frequently use social platforms like WhatsApp and WeChat to contact customers and develop business.

HKD588 per month

Get Started
imBee Tick Mark

3,000 Customer Contacts

imBee Tick Mark

3 Accounts

imBee Tick Mark

5,000 Broadcast Messages

imBee Tick Mark

5 Messaging Channels

imBee Tick Mark

Chatbot

imBee Tick Mark

Internal Team Chat

imBee Tick Mark

Zapier Integration

imBee Tick Mark

Online Help Center

Enterprise

Suited for large-scale companies looking for a scalable messaging solution that fits perfectly into customers. The fully customized platform offers unlimited access to most features and tools.

Custom

Book a Consultation
imBee Tick Mark

Unlimited Customer Contacts

imBee Tick Mark

Unlimited Accounts

imBee Tick Mark

Unlimited Messaging Channels

imBee Tick Mark

Internal Team Chat

imBee Tick Mark

Zapier Integration

imBee Tick Mark

Personal QR Code with Auto-routing

imBee Tick Mark

Analytics & Reports

imBee Tick Mark

Voice Call

imBee Tick Mark

Onboarding Support

imBee Tick Mark

Enterprise Priority Support

imBee Tick Mark

Salesforce, Hubspot & 200+ Integrations

imBee Tick Mark

Data Deletion & Audit Log

imBee Tick Mark

Sensitive Data Masking 

imBee Tick Mark

Customizable Data Retention Period  

imBee Tick Mark

Multi-factor Authentication

imBee Tick Mark

Private Cloud Option

imBee Tick Mark

All Chats & Analytics Report Export        

imBee Tick Mark

Scheduled Backup

imBee Tick Mark

IP Whitelisting

imBee Tick Mark

Service-level Agreement (SLA)

Solution Plans

Essential

Geared towards mid-sized enterprises with a larger audience reach. Manage and consolidate messages from multiple channels with the ultimate business communication tools.

HKD788 per month

Get Started
imBee Tick Mark

3,000 Customer Contacts

imBee Tick Mark

3 Accounts

imBee Tick Mark

5,000 Broadcast Messages

imBee Tick Mark

5 Messaging Channels

imBee Tick Mark

Chatbot

imBee Tick Mark

Internal Team Chat

imBee Tick Mark

Zapier Integration

imBee Tick Mark

Online Help Center

Enterprise

Geared towards mid-sized enterprises with a larger audience reach. Manage and consolidate messages from multiple channels with the ultimate business communication tools.

Custom

Book a Consultation
imBee Tick Mark

Unlimited Customer Contacts

imBee Tick Mark

Unlimited Accounts

imBee Tick Mark

Unlimited Messaging Channels

imBee Tick Mark

Internal Team Chat

imBee Tick Mark

Zapier Integration

imBee Tick Mark

Personal QR Code with Auto-routing

imBee Tick Mark

Analytics & Reports

imBee Tick Mark

Voice Call

imBee Tick Mark

Onboarding Support

imBee Tick Mark

Enterprise Priority Support: 7 days, 9am to 9pm Online Chat with CS

imBee Tick Mark

Salesforce, Hubspot & 200+ Integrations

imBee Tick Mark

Data Deletion & Audit Log

imBee Tick Mark

Sensitive Data Masking 

imBee Tick Mark

Customizable Data Retention Period  

imBee Tick Mark

Multi-factor Authentication

imBee Tick Mark

Private Cloud Option

imBee Tick Mark

All Chats & Analytics Report Export        

imBee Tick Mark

Scheduled Backup

imBee Tick Mark

IP Whitelisting

imBee Tick Mark

Service-level Agreement (SLA)

imBee Tick Mark

Regular Review & Dedicated Tech Support

Features

One Team Inbox

Essential

Prime

Enterprise

Customer Contacts Export or Import

3,000
12,000
Unlimited

Included Staff Login

3
5
Custom

Additional Staff Login

HKD138
HKD288
Custom

Maximum Total Login

10
20
Unlimited

Collaborative Inbox

✔️
✔️
✔️

Internal Team Chat

✔️
✔️
✔️

Ticket Management

✔️
✔️
✔️

Chatbot

✔️
✔️
✔️

Tagging

✔️
✔️
✔️

Scheduled Messages

✔️
✔️
✔️

Message Broadcasting

5,000
Unlimited
Unlimited

Automation Rules

✔️
✔️

Personal QR Code with Auto-routing

✔️
✔️

Channels & Integrations

SaaS Integrations

Security & Data Governance

Support

Add-ons

Features

One Team Inbox

Startup

Essential

Prime

Enterprise

Customer Contacts Export or Import

200
3,000
12,000
Unlimited

Included Staff Login

3
3
5
Custom

Additional Staff Login

HKD138
HKD288
Custom

Maximum Total Login

10
20
Unlimited

Collaborative Inbox

✔️
✔️
✔️
✔️

Internal Team Chat

✔️
✔️
✔️

Ticket Assignments by User

✔️
✔️
✔️
✔️

Ticket Assignments by Team

✔️
✔️

Ticket Assignments by Team

✔️
✔️
✔️
✔️

Customer Profile

✔️
✔️
✔️
✔️

Quick Replies

✔️
✔️
✔️
✔️

Scheduled Messages

✔️
✔️
✔️
✔️

Tagging

✔️
✔️
✔️
✔️

Custom View

✔️
✔️

Routing Setting

✔️
✔️
✔️

Backup User

✔️
✔️

Advanced User Permissions

✔️
✔️

WhatsApp QR Code with Auto-routing

✔️
✔️

Channels & Integrations

Integrations

Productivity Analytics

Security & Compliance

Data Governance

Onboarding Support

Add-ons

Talk to an
Expert

Let imBee help you revolutionize your business communications with instant messengers.

Contact us

Frequently Asked Questions

Does imBee support WhatsApp Business? What’s the difference between WhatsApp Business and WhatsApp Business API? 

We support WhatsApp Business amongst other widely used instant messaging channels. For more information, please visit our blog .

How can I get started with my WhatsApp Business API account?

 First obtain a Facebook Business Verification and allow WhatsApp to validate your WhatsApp Business API account with a Green Tick Badge. Visit Meta Business Help Center for more details. 

Will WhatsApp Business API charge fees?

WhatsApp number fees: $98/month/number. Business initiated conversations: $0.0582. User initiated conversations: $0.175. For more details, visit here.

Does imBee offer onboarding training and setup instructions for our teams?

Absolutely. Our team of expert consultants will guide your team throughout the onboarding process. Feel free to contact us for any inquiries.

Can I change the number of staff logins?

Yes, you can change the number of staff logins at any time during your subscription. You will be charged a prorated fee for adding new users on your next payment.

What are the available methods of payment?

 We accept all major credit cards through Chargebee. We also provide alternative payment methods for various selected plans. Contact our sales team for more details.

Is imBee an official WhatsApp partner?

 imBee works with 360dialog, an official WhatsApp Business API partner. All customers must apply a WhatsApp number through 360dialog in order to connect their number to the imBee system.

Can I use group chats or make group calls on WhatsApp?

 Our platform does not support group calls on both WhatsApp nor WhatsApp Business API.

How many WhatsApp numbers can be activated in an account?

You can activate up to 25 WhatsApp Business API accounts. Our flexible pricing plans can be upgraded to accommodate a large number of users at the same time. For more details, visit this page.

Can I cancel my plan anytime?

Your plans with imBee can be canceled at any time, however all paid fees are non-refundable. Please schedule a meeting with our Customer Service team to arrange for the cancellation process.