The productivity analytics tools help you understand the patterns and workload of your teams. It gives you the insight to better allocate your resources, but most importantly, eliminate productivity bottlenecks.
Don’t waste resources on non-productive yet time-consuming tasks. The Dashboard is the essential tool for managing productivity and can be used to examine message and data usage within internal teams. Improve the decision-making process and have total visibility of your business with the Dashboard’s comprehensive statistics.
Ticket metric monitoring can also be filtered by attributes according to the needs of enterprises and the system can help identify slow ticket types for operational adjustments.
No more copy and pasting large texts into documents! Export chat conversations or sections of a chat with a simple click and make data reporting that much simpler.
Whether an agent has temporarily stepped away or is extremely preoccupied, chatbot logic, designed with drag-and-drop flows, can detect certain keywords or phrases to help answer customer enquiries with pre-programmed answers set by agents.
Materiality assessment, stakeholder engagement, industry benchmarks
Confirm Recommended Reporting Framework, customize scope
Request and input ESG data, collect supporting documentation, collaborate & Project Management
Review and approve data, access blockchain audit trail
Design, tailor & customize report, export & share publication
Let imBee help you revolutionize your business communications with instant messengers.