Why apply for the WhatsApp Business Cloud API through a WhatsApp Business Solutions Provider?
1. They possess professional WhatsApp Business application knowledge and provide solutions suitable for various industries
imBee has an extensive background in providing professional customer service, solving industry specific pain points and delivering WhatsApp Business solutions to over 200 companies from wide range of industries, including financial services, real estate, healthcare and logistics industries.
2. Immediate and Superb Customer Service
imBee is equipped with the professional knowledge of using WhatsApp Business and WhatsApp Business Cloud API to its full advantage to help answer intricate customers' concerns. imBee also helps manage the WhatsApp accounts for users who have purchased the Enterprise Solution Plan by providing enterprise customer service technical support (Monday to Sunday from 9 am to evening).
On the other hand, the customer service support on the Meta for Developers Platform is very limited as it only provides resources such as manuals, guidelines and forums, and does not provide inquiry support for individual customer problems.