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Enhances customer experience with faster and more accurate replies while empowering all staff across different industries to carry out advanced analytics
Enhances customer experience with faster and more accurate replies while empowering all staff across different industries to carry out advanced analytics
DCM, an imBee investor, foresees the startup “taking centre stage for business and customer chat management within the tech world in the coming years.”
imBee raises US$5 million in Series A funding led by DCM Ventures, fueling platform development and Asia-Pacific expansion for its chat management SaaS.
imBee, a Hong Kong-headquartered chat management platform, announced that it has raised US$5 million in Series A funding led by global venture capital firm DCM.
imBee is a SaaS for collaborative inbox and customer conversational engagement. It centralises instant messaging channels such as WhatsApp, WeChat, Instagram Direct, Line, and Facebook Messenger into one team inbox. imBee connects customers with your internal teams on instant messaging channels. We offer team collaborative tools including assigning agents and teams, ticketing and an internal team chat.