imBee Reinvents Data-driven Productivity With AiskBee, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution

imBee, a Hong Kong-headquartered chat management platform, announced that it has raised US$5 million in Series A funding led by global venture capital firm DCM.

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The company said that it will use the funds to advance its platform offerings, go deeper into existing markets and expand its footprint in the Asia Pacific region.

即時通訊管理平台imBee宣布，完成500萬美元(3900萬港元)的A輪融資。本輪融資由全球風險投資公司DCM Ventures(DCM)領投，資金將用作提升平台科技服務水平、深入滲透現有市場並開拓亞太區業務版圖。

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ImBee的一站式通訊平台整合多個最常用的即時通訊平台，包括WhatsApp Business API、微信、Facebook Messenger和Instagram等，現時更可將這些平台同步連接至企業的內部通訊系統，當中亦包括將Microsoft Teams進行連接。

imBee, a Hong Kong-based chat management startup, has raised US$5 million in a series A funding round led by DCM Ventures.

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The fresh funds will support the company’s plans to advance its services and expand its operations both in current and new markets across Asia Pacific.

總部位於香港的即時通訊管理平台imBee宣布完成逾3,900萬港元的A輪融資。本輪融資由全球風險投資公司DCM Ventures (DCM)領投，資金將用作提升平台科技服務水平、深入滲透現有市場並開拓亞太區業務版圖。

imBee領先業界的跨平台同步通訊方案，為客戶帶來無可比擬的「One-chat Experience」。A輪融資將有助imBee擴大業務規模，並在全球部署業務開拓。而在香港多間領先的國際金融和專業服務公司如銀行和房地產開發商等，均通過imBee即時通訊管理平台，在同一個界面上進行內部團隊協作和對外客戶溝通，締造更有利的商業成果，同時提高營運效率。

imBee, a  leading Hong Kong-headquartered chat management platform, announced today that it has raised US$5 million in Series A funding led by DCM, a global venture capital firm, to advance its platform offerings, go deeper into existing markets and expand its footprint in the Asia-Pacific region. Levering imBee’s success in delivering its bespoke ‘One-chat Experience’, this series A funding is expected to help scale up its business and deploy its business model on an international level.

A Hong Kong start-up integrates instant messaging software to score a Start-up Express win and looks abroad for expansion. Instant messenger (IM) apps are widely used across the world with clients of WhatsApp, Facebook Messenger, WeChat, and others numbering in the billions. These apps have become a new way for people to interact and the huge, global user bases are attractive targets for online marketing. The large number of potential customers poses a challenge for marketers as communication becomes difficult to handle.

imBee is a SaaS for collaborative inbox and customer conversational engagement. It centralises instant messaging channels such as WhatsApp, WeChat, Instagram Direct, Line, and Facebook Messenger into one team inbox. imBee connects customers with your internal teams on instant messaging channels. We offer team collaborative tools including assigning agents and teams, ticketing and an internal team chat.

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現時WhatsApp、WeChat、LINE及Facebook Messenger等即時通訊軟件已成為現代人生活上不可或缺的一部分，除一般個人客戶會用作溝通工具外，不少商戶及企業更利用IM跟客戶進行聯繫，以加強線上線下的銷售、推廣及客戶服務等。但當客戶達到一定數量時，就要花上大量人力物力處理相關查詢，對資源較短缺的中小企來說是一個大挑戰。而imBee聯合創辦人之一Leo，就以自身使用體驗及經歷，了解到中小企經常遇到的問題，得到啟發並創辦了imBee即時通訊管理平台，為自己及企業解決管理IM的難題。此項目更獲香港貿易發展局「創業快綫」選為勝出隊伍之一，及獲得「尚乘蛛網生態初創大獎」，成為雙料得獎者。

With an aim to nurture up-and-coming start-ups to transform ideas for a smart city into reality, The Community Lab by Hysan Development Company Limited ("Hysan") and Hong Kong Science and Technology Parks ("HKSTP") opens at Lee Garden Five today. The Community Lab connects start-ups with the resources and business networks so as to provide more opportunities for start-ups to succeed and to support the Smart City Blueprint.