Founder/s: Ken Chu, CEO & Co-Founder & Leo Wong, COO & Co-Founder Total Funding: US$5M Founding Year: 2019
In a bid to avoid “miscommunication” in business that run on multiple platforms, Ken Chu created chat management platform, imBee. What imBee does is consolidate different messaging channels into one single inbox, allowing multiple teams to access client information in one platform. The platform integrates more than 300 applications including, Salesforce, HubSpot, and Shopify. Apart from integration, the platform also has productivity and analytic tools which can help top management oversee their business performance. In an interview with Hong Kong Business, Chu said users of the platform have seen an average of 25% increase in sales, a 30% reduction in customer service costs, and 25% more engagement. DCM, one of imBee’s partners, said it foresees the startup “taking centre stage for business and customer chat management within the tech world in the coming years."