Build the best customer relationship

wherever on WhatsApp Wechat Line Facebook Messenger

Build the best customer relationship

wherever on WhatsApp Wechat Line FB Messenger

  • Annually
  • Monthly

Choose annual plan & save 10%

Start transforming one-off enquiries into consistent sales growth with imBee today.

Start
For small businesses
HKD180
HKD 165
Pay Annually (Per User/Month)
  • 5 users (Max.)
  • 5000 customer contacts
  • Unlimited session messages
  • Basic chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (Any one)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance

Grow

For teams that pursue higher efficiency
HKD385
HKD 345

Pay Annually (Per User/Month)
  • 10 users (Max.)
  • Unlimited customer contacts
  • Unlimited session messages
  • Basic chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance
Pro
For most professional SMEs
HKD500
HKD 450

Pay Annually (Per User/Month)
  • 100 users (Max.)
  • Unlimited customer contacts
  • Unlimited session messages
  • Priority chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance
best value
Enterprise
For businesses with huge CS demand
Custom
On demand
  • Unlimited users
  • Unlimited customer contacts
  • Unlimited session messages
  • Dedicated support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance

Choose annual plan & save 10%

Start transforming one-off enquiries into consistent sales growth with imBee today.

Start

For small businesses
HKD 180
Pay Monthly Per User
  • 5 users (Max.)
  • 5000 customer contacts
  • Unlimited session messages
  • Basic chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (Any one)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance

Grow

For teams that pursue higher efficiency
HKD 385

Pay Monthly Per User
  • 10 users (Max.)
  • Unlimited customer contacts
  • Unlimited session messages
  • Basic chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance

Pro

For most professional SMEs
HKD 500

Pay Monthly Per User
  • 100 users (Max.)
  • Unlimited customer contacts
  • Unlimited session messages
  • Priority chat support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance
best value
Enterprise
For businesses with huge CS demand
Custom
On demand
  • Unlimited users
  • Unlimited customer contacts
  • Unlimited session messages
  • Dedicated support


    Features
  • Quick replies
  • Mobile app
  • Broadcast message
  • Chatbot automation
  • Scheduled message
  • Internal team chat
  • Routing
  • Invoicing
  • Advanced access control


    Instant messaging platforms (All)
  • WhatsApp
  • Line
  • WeChat
  • FB Messenger


    Support
  • Product training
  • Software engineer support
  • Security assistance

Trusted and Loved by Industry Professionals

bonjour logo

Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.

BonjourHK

imBee team has the best customer service i’ve ever seen in 15 years

German Pool

FAQ

General

imBee is an omni-channel customer relationship management (CRM) platform that helps over 450+ businesses effectively connect and engage with their customers.

imBee enables you to optimise your customer experiences by:

  • Centralising all instant communication channels into one powerful inbox
  • Increasing productivity through workflow automation
  • Achieving data-driven business decision-making with powerful tools (check our features here)

Re-design your customer journey with imBee now:

  • Set up your account - Start your 14-day free trial or quickly get started here.
  • Connect IM channels - Centralise your conversations on WhatsApp, Line, WeChat, and FB Messenger in one inbox.
  • Keep your team aligned with Team Inbox - Assign conversations, leave notes, and gatekeep staff's response quality behind-the-scene.
  • Send personalized follow-ups and reminders with Scheduled Message - Set up follow-ups in advance and back customer engagement decisions on advanced analytics.
  • Automate replies to repetitive queries from customers - Automatically send out saved templates based on keywords detected.
  • Get support from the right members based on skills, team roles, and tags - Allocate resources to employees in that specific field or topic.
  • Generate customized invoice and link to payment seamlessly - In one click, share transaction details and get paid by customers.
  • Check ticket situation and conduct performance appraisals - Distribute tickets based on KPIs.
  • More - Check out our Help Center.

No coding skills are required. Anyone can enjoy all-in-one CRM on our platform. If you need any help:

  • visit our Help Center or
  • reach out to our team via WhatsApp +852 3001-3636

They are different in terms of:

  • Product training
  • Software engineer support
  • Security assistance
  • Priority response

Trial & Purchase

imBee's 14-day free trial empowers game-changing customer experience without any limit. (i.e. number of contacts, agents, messages)

  • The features available within our trial match our Pro plan's functionalities.
  • Without your manual upgrade, your trial will not be automatically connected to subscription.

Your trial will automatically expire after 14 days. 

 

If you need more time, you can request one-time extension by contacting our team. Please note that we may not be able to grant all trial extension requests.

Yes. You can always adjust your account setting.

All major credit cards, including Visa, Master, and American Express, are accepted. We use Stripe to securely process your payment. 

 

We also accept checks and wire transfers for annual subscriptions. 

You can WhatsApp us at +852 3001-3636. We'll reply as soon as possible. Please note that due to overwhelming enquiries, we may not be able to take any phone calls. We'd appreciate it if you could provide as many details as possible in your WhatsApp text message! Thanks a lot for your understanding. 

You can contact us here. We're happy to answer any questions you may have and schedule a demo with you!

You can choose to delete all temporarily saved data or save it for future uses.

Add-Ons

HKD$480 per WhatsApp number per month for unlimited messages.

Enterprise plan users can enjoy customised fee for additional WhatsApp number, together with dedicated support (product training, software engineer support and security assistance).

*Additional fees will be collected for WhatsApp Template messages and messages outside the 24h window.