imBee is an omni-channel customer relationship management (CRM) platform that helps over 450+ businesses effectively connect and engage with their customers.

imBee enables you to optimise your customer experiences by:

• Centralising all instant communication channels into one powerful inbox
• Increasing productivity through workflow automation
• Achieving data-driven business decision-making with powerful tools (check our features here)

Re-design your customer journey with imBee now:

• Set up your account - Start your 14-day free trial or quickly onboard here.
• Connect IM channels - Centralise your conversations on WhatsApp, Line, WeChat, and FB Messenger in one inbox.
• Keep your team aligned with Team Inbox - Assign conversations, leave notes, and gatekeep staff's response quality behind-the-scene.
• Send personalized follow-ups and reminders with Scheduled Message - Set up follow-ups in advance and back customer engagement decisions on advanced analytics.
• Automate replies to repetitive queries from customers - Automatically send out saved templates based on keywords detected.
• Get support from the right members based on skills, team roles, and tags - Allocate resources to employees in that specific field or topic.
• Generate customized invoice and link to payment seamlessly - In one click, share transaction details and get paid by customers.
• Check ticket situation and conduct performance appraisals - Distribute tickets based on KPIs.
• More - Check out our Help Center.

No coding skills are required. Anyone can enjoy all-in-one CRM on our platform. If you need any help:

• visit our Help Center or
• reach out to our team via WhatsApp +852 6111-9905

They are different in terms of:

• Product training
• Software engineer support
• Security assistance
• Priority response