How to Deal with Blocks & Bans on WhatsApp?
WhatsApp is the most popular instant messaging app in Hong Kong, which is precisely why so many businesses have started using WhatsApp to contact customers and provide more convenient communication.
There are loads of other instant messaging apps available on the market, but WhatsApp’s dedicated business solutions; WhatsApp Business and the WhatsApp Business API are undoubtedly some of the best messaging apps for communicating with customers. Both WhatsApp Business accounts and the WhatsApp.
WhatsApp is similar to its parent company Meta’s other products Facebook and Instagram, which also offer the option of both personal and business accounts. As you can probably imagine, when the average WhatsApp user receives spam messages, they might be tempted to block the business account which sent the messages.
But there’s an important distinction to make. Having a WhatsApp account officially banned by WhatsApp is not the same thing as having an account blocked by a WhatsApp contact. An official WhatsApp ban will suspend your account and make it unusable, and you will have to petition WhatsApp to un-ban the account. A block from a contact will not impact a user’s ability to use WhatsApp, but the block has to be manually removed by the person who put it in place.
Next, let’s learn about how to block people on WhatsApp, under what circumstances a WhatsApp account can become blocked, and how to remove a block.