Better Sales, Happier Customers
Centralise All Instant Communication Channels into One Powerful Inbox.
We Support WeChat LINE FB Messenger WhatsApp
We Support
WhatsApp Line WeChat FB Messenger
No credit card required. Instant onboarding.
Instant Messaging for Business
ImBee provides one central inbox for all instant communications with best-in-class business tools and workflows to increase sales efficiency, and communicate better with customers and teams.
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Happy Users
Our Happy Customers
Customers across industries and sizes love using imBee
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
imBee increases our work efficiency by nearly 30%! It speeds up customer service response and helps us resolves customer issues much more quickly.
Chun To Fruit
imBee is super user-friendly and with high flexibility! The value is way higher than the cost.
Cheerful Kids Phonics and English Education Center
imBee increases our work efficiency by 30%! A timely response helps boost the confidence and trust of our customers.
Optical Online HK
Why imBee?
An integrated and fully secure platform that delivers the best engagement experience customers prefer.
Trusted by more than 400 enterprises across different sizes and industries.
Trusted by more than 400 enterprises across different sizes and industries.
Clean and intuitive user interface. Smooth onboarding. We make sure it’s easy to use our platform.
We offer both Web and Mobile applications. Connect with your customers anywhere, anytime.
We support multiple integrations with popular world-renowned productivity tools. Allowing our users to truly enjoy efficiency brought by integration and automation all-at-once.
Chatbot, scheduled messages, data analytics, template response, and more.
Send personalised follow-ups and reminders with Scheduled Message.
- Losing revenue over lost customers or missed appointments.
- Set up follow-ups in advance and back customer engagement decisions on advanced analytics.
Keep your team aligned in one place with Team Inbox.
- Sending duplicated responses and overwhelming customers with transfers between contact persons.
- Assign conversations, leave notes and gatekeep staff's response quality behind-the-scene.
Get support from the right members based on skills, team roles and tags.
- Losing customers' interests due to long waiting time and transfers between multiple staff.
- Allocate conversation to employees who are experienced in that specific field or topic. (e.g. technical/ billing questions)
Generate customised invoice and link to payment seamlessly.
- Leaving customers behind without a clear call-to-action.
- In one click, share transaction details and get paid by customers.
Automate replies to repetitive queries from customers.
- Answering to similar questions one by one.
- Automatically send out saved templates based on keywords detected.
Check ticket situation and conduct performance appraisals.
- Operating and making non data-driven decisions.
- Distribute tickets based on KPIs (response, delay & conversion rate)
