#1 Customer Chat Management Platform
- Increase Revenue
- Enhance Operational Efficiency
- Reduce Repetitive Tasks
Centralization
• All external IM Channels in one inbox
• Internal team chat for staff-to-staff communication and assign conversations
Automation
• Rule-based multiple-layer routing to various teams
• Direct conversation to the right agents for a specific topic
Flexibility
• Suitable use-cases for companies from different industries
• Open API for 3rd party software (e.g. Salesforce, Hubspot, Shopify)
Sales Conversion
• Convert enquires into sales
• Expert in designing customer journey
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