#1 Customer Chat Management Platform

  • Increase Revenue
  • Enhance Operational Efficiency
  • Reduce Repetitive Tasks
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Centralization

• All external IM Channels in one inbox
• Internal team chat for staff-to-staff communication and assign conversations

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Automation

• Rule-based multiple-layer routing to various teams
• Direct conversation to the right agents for a specific topic

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Flexibility

• Suitable use-cases for companies from different industries
• Open API for 3rd party software (e.g. Salesforce, Hubspot, Shopify)

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Sales Conversion

• Convert enquires into sales
• Expert in designing customer journey