No extra calculation, check your real-time data waiting time response time chat duration conversion rate satisfaction score
One dashboard for all key performance indicators
Customer Satisfaction
Make decisions based on customers’ experience and feedback (e.g. waiting time, NPS)
Team Management
Distribute tickets based on agency activity (e.g. response time, conversion rate)
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Carousell
E-commerce
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SmarTone
Telecommunication
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Ping An
Insurance
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