No extra calculation, check your real-time data waiting time response time chat duration conversion rate satisfaction score

One dashboard for all key performance indicators

Customer Satisfaction

Make decisions based on customers’ experience and feedback (e.g. waiting time, NPS)

Team Management

Distribute tickets based on agency activity (e.g. response time, conversion rate)

bonjour logo

Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.

BonjourHK

imBee team has the best customer service i’ve ever seen in 15 years.

German Pool

imBee increases our work efficiency by nearly 30%! It speeds ​​up customer service response and helps us resolves customer issues much more quickly.

Chun To Fruit

imBee is super user-friendly and with high flexibility! The value is way higher than the cost.

Cheerful Kids Phonics and English Education Center

Optical-Online-HK-Logo

imBee increases our work efficiency by 30%! A timely response helps boost the confidence and trust of our customers.

Optical Online HK

Our Happy Customers

Customers across industries and sizes love using imBee

mediq logo
prudential