No extra calculation, check your real-time data waiting time response time chat duration conversion rate satisfaction score
One dashboard for all key performance indicators
Customer Satisfaction
Make decisions based on customers’ experience and feedback (e.g. waiting time, NPS)
Team Management
Distribute tickets based on agency activity (e.g. response time, conversion rate)
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
imBee is super user-friendly and with high flexibility! The value is way higher than the cost.
Cheerful Kids Phonics and English Education Center
imBee increases our work efficiency by nearly 30%! It speeds up customer service response and helps us resolves customer issues much more quickly.
Chun To Fruit
Our Happy Customers
Customers across industries and sizes love using imBee
