Empower Storage services Courier services Warehousing Supply chain Production logistics
Unlock productivity with Instant Messengers
ALL-IN-ONE COMMUNICATION
Easier communication with your clients and your logistics team
- Schedule messages for payment, delivery and pickup reminders, etc.
- Fully customisable FAQs quick replies to respond to general questions like prices, quotation procedures, delivery progress, etc.
2x
Order Delivery Process
+31%
Order Accuracy
OPTIMIZE WORKFLOWS
Boost productivity with automation that assist the logistics service
- Chatbot automation to automatically send out saved templates based on keywords detected
- Route conversations to agents automatically based on skills, team roles and tags
1.5x
Inventory turnover
+46%
Operation efficiency
AUTOMATED ROUTING
Streamline client inquiries and orders into different specialisations
- One inbox to manage all instant messaging channels
- Route customers to the right agents or team members for handling (e.g. automatically assign international shipping inquiry to international team)
+65%
Employee satisfaction
+53%
Perfect Order Rate
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
imBee increases our work efficiency by nearly 30%! It speeds up customer service response and helps us resolves customer issues much more quickly.
Chun To Fruit
imBee is super user-friendly and with high flexibility! The value is way higher than the cost.
Cheerful Kids Phonics and English Education Center
imBee increases our work efficiency by 30%! A timely response helps boost the confidence and trust of our customers.
Optical Online HK
Our Happy Customers
Customers across industries and sizes love using imBee
