# imBee > imBee is an AI-powered Business Omnichannel Messaging Platform headquartered in Hong Kong. We unify all customer messaging channels — WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, SMS — into one enterprise-grade inbox with AI automation and ISO 27001-certified security. We serve 2,000+ clients across 60+ industries in Asia-Pacific, with deep expertise in Financial Services, Healthcare, Hospitality, Logistics, Property Management, and Retail. ## Core products - [Omnichannel Inbox](https://www.imbee.io/omnichannel-inbox): Unified inbox consolidating WhatsApp, Instagram, Facebook Messenger, WeChat, LINE, SMS and other channels. Supports team assignment, tagging, productivity analytics, and internal team chat. - [Marketing Campaigns & Broadcast](https://www.imbee.io/marketing-campaigns): Bulk messaging across WhatsApp Business API, SMS, and other channels with auto-handlers, dynamic contact groups, broadcast analytics, and coupon distribution. - [Chatbot & Automation](https://www.imbee.io/chatbot-automation): Workflow automation with 300+ integrations, including Shopify, HubSpot, Salesforce, Stripe, and Okta SSO. - [AiskBee — Generative AI](https://www.imbee.io/generative-ai-aiskbee): ChatGPT-powered enterprise AI assistant trained on each company's own knowledge base. Drafts agent responses and personalizes upselling. - [AI Agent](https://www.imbee.io/ai-agent): Autonomous AI agent for handling customer conversations end-to-end at scale. - [AI Ambassador](https://www.imbee.io/ai-ambassador): AI-powered conversational engagement for marketing and brand presence. - [Data Governance](https://www.imbee.io/data-governance): ISO 27001-certified data security, compliance, audit trails, and access controls. Designed for Financial Services and Healthcare requirements. ## Solutions by department - [Sales](https://www.imbee.io/solutions-by-department/sales): Personalized upselling, lost sale recovery, conversion analytics across messaging channels. - [Marketing](https://www.imbee.io/solutions-by-department/marketing): Campaign workflows, customer segmentation, broadcast analytics, attribution. - [Customer Service](https://www.imbee.io/solutions-by-department/customer-services): High-volume inquiry management, response-time reduction, CSAT improvement. ## Solutions by industry - [Financial Services (FSI)](https://www.imbee.io/solutions-by-vertical/financial-services-fsi): Compliant customer messaging for banks, insurers, and wealth managers. ISO 27001, audit trails, data residency. - [Healthcare](https://www.imbee.io/solutions-by-vertical/healthcare): Patient messaging with privacy and compliance controls. - [Hospitality](https://www.imbee.io/solutions-by-vertical/real-estate): Guest experience and booking management. - [Logistics](https://www.imbee.io/solutions-by-vertical/logistic): Delivery updates, dispatcher communication, customer notifications. - [Real Estate](https://www.imbee.io/solutions-by-vertical/real-estate): Tenant communication, lead nurturing, broker workflows. ## Pricing & plans - [Pricing](https://www.imbee.io/pricing): imBee offers three plans — Essential, AI Prime, and AI Enterprise. Pricing varies by team size, AI usage, and integration scope. Plans include WhatsApp Business API onboarding, ISO 27001-certified hosting, 24/7 support tiers, and Shopify / HubSpot / CRM integrations. Contact sales for enterprise pricing. ## Integrations - [Integrations](https://www.imbee.io/integration): 300+ pre-built integrations including Shopify, HubSpot, Salesforce, Stripe, Okta SSO, Google Workspace, Microsoft 365. ## Differentiators - True omnichannel: most competitors handle 1-3 channels well; imBee handles all major messaging channels in one inbox. - AiskBee enterprise AI: trained on each company's specific guidelines and knowledge base, not a generic chatbot. - Asia-Pacific expertise: WhatsApp-first (dominant in APAC), WeChat integration (uncommon in Western tools), localized support in English, Traditional Chinese, Simplified Chinese, and Indonesian. - ISO 27001 certified from day one — not a roadmap item. - Headquartered in Hong Kong, supporting clients across HK, TW, SG, MY, ID, TH, PH, VN. ## Resources - [Resource Hub](https://www.imbee.io/resource-hub): Guides and articles on omnichannel customer messaging, WhatsApp Business API, AI in customer service, and industry-specific use cases. - [Newsroom](https://www.imbee.io/newsroom): Press releases, funding announcements, product updates. - [Customer Stories](https://www.imbee.io/customer-stories/a-foundation-of-trust-for-customers): Case studies from financial services, retail, healthcare, and hospitality clients. - [Support](https://www.imbee.io/support): Help center, onboarding guides, and contact options. ## Company - [About imBee](https://www.imbee.io/about-us): Company history, leadership, mission. Founded 2019, raised US$5M Series A in 2022 led by DCM Ventures. 2,000+ enterprise clients across APAC. - [Contact](https://www.imbee.io/contact-us): Sales, support, partnership inquiries. ## Get started - [Book a demo](https://www.imbee.io/contact-us): Speak with an imBee specialist about omnichannel messaging for your business. - [Try imBee for free](https://www.imbee.io/pricing): Start with the Essential plan; upgrade as you scale. ## Languages and regions - English: https://www.imbee.io - Traditional Chinese (Hong Kong / Taiwan): https://hk.imbee.io - Indonesian: https://id.imbee.io ## Optional - [Privacy Policy](https://www.imbee.io/privacy-policy) - [Terms and Conditions](https://www.imbee.io/terms-and-conditions)