Empower Medical centres Clinics Gyms Sports studios Beauty salons Hair salons
Unlock productivity with Instant Messengers
MORE CLIENT APPOINTMENTS
Shorten your sales cycle
- Manage all requests from different instant messaging channels in one inbox
- Schedule appointment reminders and follow-ups in advance
- FAQ quick replies to respond to repetitive general enquiries in one click
3x
Faster deal cycles
-22%
No-shows and cancellations
SHORTEN WAIT TIME
Boost productivity with automation
- Assign chats and leave notes to colleagues with internal team chats
- Route conversations to agents automatically based on skills, team roles and tags
- Generate customised invoice & link to payment seamlessly
4x
Faster ticket resolution
+75%
Employee satisfaction
IMPROVE PATIENT SATISFACTION
Unlock customer insights
- Check ticket situation & gatekeep response quality with monitor view
- Make engagement decisions based on customers' experience
- Distribute tickets based on key performance indicators
1.7x
Faster decision-making
+53
NPS compared to the industry average
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
imBee increases our work efficiency by nearly 30%! It speeds up customer service response and helps us resolves customer issues much more quickly.
Chun To Fruit
imBee is super user-friendly and with high flexibility! The value is way higher than the cost.
Cheerful Kids Phonics and English Education Center
imBee increases our work efficiency by 30%! A timely response helps boost the confidence and trust of our customers.
Optical Online HK
Our Happy Customers
Customers across industries and sizes love using imBee
