Empower Kindergartens Hobby classes Education centres Tutoring centres Coaching centres
Unlock productivity with Instant Messengers
INCREASE ADMISSION RATE
Shorten your pitching cycle
- Manage all requests from different instant messaging channels in one inbox
- Schedule appointment reminders and follow-ups in advance
- FAQ quick replies to respond to repetitive general enquiries in one click
5x
Faster deal cycles
+37%
Lead conversion rate
AUTOMATE RESPONSES
Boost productivity with automation
- Assign chats and leave notes to colleagues with internal team chats
- Route conversations to agents automatically based on skills, team roles and tags
- Generate customised invoice & link to payment seamlessly
4x
Faster ticket resolution
+75%
Employee satisfaction
ENGAGE BETTER WITH PARENTS
Unlock customer insights
- Check ticket situation & gatekeep response quality with monitor view
- Make engagement decisions based on customers' experience
- Distribute tickets based on key performance indicators
2.1x
Faster decision-making
+62
NPS compared to the industry average
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
imBee increases our work efficiency by nearly 30%! It speeds up customer service response and helps us resolves customer issues much more quickly.
Chun To Fruit
imBee is super user-friendly and with high flexibility! The value is way higher than the cost.
Cheerful Kids Phonics and English Education Center
imBee increases our work efficiency by 30%! A timely response helps boost the confidence and trust of our customers.
Optical Online HK
Our Happy Customers
Customers across industries and sizes love using imBee
