Carry out tasks without any human intervention
Key to productivity optimisation and digital transformation.
SCENARIO 1
Apply tags when keywords are detected
Set triggers and tags in advance. Once the pre-set strings are sensed, the system will apply tags for you automatically.
SCENARIO 2
Assign tickets to team members
Mechanism helps you distribute the conversations based on teammates’ skills, team roles and tags. Without having to refer the customers from one PIC to another.
SCENARIO 3
Send out follow-up messages
30% of sales is lost when teams fail to check on the customers. imBee can notify you when your customers forget to check out their orders.
SCENARIO 4
Add to the subscription list
Firms have 100,000+ contacts on average. We help you put customers on the right list based on their previous engagement and purchasing records.
Effective! We have significantly reduced our response time by more than 20%, and with its invoicing features, we can receive payment directly through chats. Unbelievable.
BonjourHK
imBee team has the best customer service i’ve ever seen in 15 years.
German Pool
Previously, we handled customer inquiries from multiple instant messaging channels. Now everything is centralized and workflow is streamlined. Effective, efficient, and powerful.
Beauty Brows
Our Happy Customers
Customers across industries and sizes love using imBee
